Drivewyze

Welcome to the Drivewyze Support Center

If you can’t find what you’re looking for, contact our Support Team at 1-888-988-1590, Monday to Friday, 8AM to 9PM ET.

About PreClear Fleet Overview Dashboard

Overview #

The PreClear Insights Fleet Overview dashboard provides a quick view into the overall state of the fleet for the selected timeframe. The dashboard is divided up into the following:

    • Subscribed Vehicles
    • Bypass Instructions
    • Pull-In Instructions
    • PreClear Subscription Status
    • Bypass Summary
    • Site Visits

Filters #

Filter the data to see exactly what you want on the dashboard. Data is automatically updated to reflect the PreClear visit data.

Date Range filter #

Change the date range using the date range picker. Quick date ranges are displayed in the picker. All dates are the local time of  the visit location.

Note: the previous 30 complete days are shown by default.

Date quick pick range definitions:

  • Yesterday: only show data from the previous day
  • This week: beginning on Sunday at 12am local visit time and including today up to the most recent recorded visit. Note: visit data may be up to 6 hours delayed
  • Last week: the previous week from Sunday at 12am to Sunday at 12am local visit time
  • Last 7 days: the previous 7 days starting from yesterday
  • Last 30 days: the previous 30 days from yesterday
  • Last 90 days: the previous 90 days from yesterday

Metrics #

Subscribed vehicles #

This metric shows how many vehicles are subscribed to at least one of the PreClear programs, which include: US Bypass, Ontario Bypass, Alberta Bypass, and Florida Agriculture Bypass.

Click View Vehicles to open the vehicles administration page and view the vehicles that are currently subscribed to a PreClear program.

Bypass instructions #

This metric shows how many bypass instructions have been issued to subscribed vehicles. The bypass instructions occurred at open Drivewyze sites where the vehicle was eligible for a bypass.

Click View Details to open the Site Visit page and view a list of the bypass instructions that were issued.

Pull-in instructions #

This metric shows how many pull-in instructions have been issued to subscribed vehicles. The pull-in instructions occurred at open Drivewyze sites where the vehicle was eligible for a bypass.

Click View Details to open the Site Visit page and view a list of the pull-in instructions that were issued.

PreClear subscription status #

The PreClear subscription status shows how many eligible vehicles have visited PreClear sites broken out be each supported program. If a vehicle is subscribed to a program (eligible) it is represented in the bar with the total being blue. Vehicles using Drivewyze that are not subscribed to a program but are visiting sites in the program (not eligible) are represented in yellow.

Click the blue bar open Site Visits to a filtered view of all vehicles subscribed to the program filter in the filtered date range.

Click on the yellow bar open Site Visits to a filtered view of all vehicle visits to the selected site type without a subscription filter.

Bypass summary #

The Bypass Summary shows the percentage breakdown of what instruction (Bypass, Pull-in, Other) was displayed to your drivers over a week period. A week is a great representation of trends in a single view

Hover over the chart to see the exact details of each instruction. Green is Bypasses, red is Pull-Ins, and gray is Other. Other instructions could be “Follow Road Signs,” “Follow Transponder” or visits where an instruction was not able to be displayed.

Click a section of the bar graph to open the Site Visits page filtered to the instruction that you clicked.

Note: If a date range includes more than what can be displayed, you can scroll with a click and drag or use the arrows that are provided at the bottom of the graph.

Site visits map #

The Site Visits map shows the location and quantity of all site visits that were made to all Drivewyze supported sites. Each site location visited is represented by a circle on the map. The size of the circle is relative to the quantity of visits made overall. For example: the larger the circle, the more visits.

Use the map controls to zoom in and look at specific instances where bypasses or pull-ins were issued. Hover over the instance for more details about the visit, bypass, or pull-in for that specific site. Sites that are visited are revealed by name. For example, MO St-Clair I-44 EB indicates the site is located on Interstate 44 eastbound near St Clair, Missouri. In addition, when a name has been revealed it can be hovered over to view a breakdown of instructions given at the site.

Note: Some sites are very close to each other (across the highway), so make sure to zoom in close enough to view each site.