Drivewyze offers multiple convenient ways to contact support, ensuring that fleets, drivers, and technology partners can get the assistance they need quickly and efficiently. The Drivewyze support team is trained to help with technical issues, account questions, service activation, troubleshooting, and general inquiries, providing reliable assistance to keep your operations running smoothly.

The primary ways to contact Drivewyze support include:

• Phone Support: Customers can call the Drivewyze support line for direct, real-time assistance from a knowledgeable representative. This is often the fastest option for urgent issues, including technical troubleshooting, service disruptions, or account access problems. The support phone number is listed on the Drivewyze website under the “Contact Us” or “Support” sections.
  
• Email Support: For non-urgent inquiries or when submitting documentation, customers can reach out via email to the Drivewyze support team. Email is ideal for requesting detailed information, submitting service requests, or following up on ongoing support cases.
  
• Online Support Portal: Drivewyze provides an online support portal or help center with resources including frequently asked questions (FAQs), troubleshooting guides, service activation instructions, and knowledge base articles. This self-service option is available 24/7, allowing users to resolve common issues without waiting for a live response.
  
• Support Through Telematics Partners: Many fleets access Drivewyze services through their existing ELD or telematics platforms. In these cases, initial support requests can often be made through the telematics provider, with coordination between Drivewyze and the provider to resolve the issue efficiently.
  
• Customer Success Representatives: Larger fleets and enterprise customers often have dedicated Drivewyze account managers or customer success representatives who can assist with support requests, service optimization, and ongoing account management.

In short, Drivewyze offers accessible, responsive support through multiple channels to ensure drivers and fleet managers can resolve issues, get questions answered, and maximize the value of their Drivewyze services.