If you stop receiving bypass notifications from Drivewyze, it’s important to troubleshoot the issue promptly to ensure you don’t miss bypass opportunities that help reduce delays and improve route efficiency. Several factors can cause bypass notifications to stop, but most issues are easy to resolve with a few basic steps or by contacting Drivewyze support.

Here’s what you should do if bypass notifications stop appearing:

1. Check Coverage Area: Confirm that you are operating within a region where Drivewyze PreClear is active. While Drivewyze offers coverage at over 900 sites across North America, there may be locations or routes where bypass services are not available. You can verify active sites by checking the Drivewyze coverage map on their website.
   
2. Verify Service Activation: Ensure your vehicle is properly enrolled in Drivewyze PreClear. If you recently switched vehicles, updated your ELD, or changed telematics providers, you may need to reactivate services.
   
3. Restart Your Device: If you’re using Drivewyze through an ELD, telematics system, or mobile app, try restarting the device to refresh connectivity and clear temporary glitches that might block notifications.
   
4. Check Device Settings: Verify that sound, notifications, and display settings on your in-cab device or mobile platform are properly configured to allow Drivewyze alerts. Some devices have muted notifications by default.
   
5. Confirm Cellular Connectivity: Drivewyze relies on cellular networks and GPS to deliver notifications. If you are in an area with poor signal strength or your device has lost connectivity, alerts may not appear until service is restored.
   
6. Update Software: Make sure your ELD, telematics system, or Drivewyze app is running the latest software version. Outdated applications can cause compatibility issues that affect alerts.
   
7. Contact Support: If troubleshooting doesn’t resolve the issue, contact Drivewyze support by phone or email. They can verify account status, check for technical issues, and assist with reactivating notifications.

In short, most bypass notification issues are easily resolved by checking coverage, ensuring service is active, verifying settings, and reaching out to Drivewyze support if needed.