Yes, in most cases, Drivewyze software updates are automatic, ensuring that fleets and drivers always have access to the latest features, system improvements, and security enhancements without requiring manual intervention. This automatic update process applies to both Drivewyze services delivered through integrated Electronic Logging Devices (ELDs) and telematics platforms, as well as the Drivewyze mobile app.

Here’s how automatic updates work for each setup:

ELD and Telematics Platform Integration: For fleets using Drivewyze through a supported ELD or telematics system, software updates are typically managed remotely by the telematics provider or Drivewyze in coordination with the fleet. When new features, bug fixes, or system enhancements are released:

• The update is pushed automatically to the in-cab device via the telematics provider’s over-the-air update system.
  
• Most updates install silently in the background, without disrupting service or requiring driver action.
  
• Critical updates may require a brief device restart, but these are generally communicated in advance to fleet managers.
  
• Drivewyze ensures compatibility with telematics platforms during updates to avoid disruptions.
  

Drivewyze Mobile App: For drivers using the Drivewyze mobile app on smartphones or tablets, updates are handled through the Apple App Store (iOS) or Google Play Store (Android):

• If automatic app updates are enabled on the device, new versions of the Drivewyze app will download and install automatically.
  
• If automatic updates are disabled, users will receive a notification prompting them to update the app manually.
  
• Keeping the app updated ensures continued access to weigh station bypass notifications, safety alerts, and parking availability information.
  

Importance of Updates: Regular software updates are essential for:

• Maintaining security and system stability
  
• Improving compatibility with new devices or operating system versions
  
• Adding new features, coverage areas, and safety enhancements

In short, Drivewyze software updates are designed to be automatic and hassle-free, keeping services current and ensuring fleets and drivers benefit from the latest improvements without manual effort.