Updating your account information with Drivewyze is a simple process, designed to ensure that your fleet details, contact information, billing preferences, and service configurations remain accurate and up to date. Keeping your account current is important for uninterrupted service, accurate reporting, proper billing, and maintaining eligibility for weigh station bypass opportunities.

There are several ways to update your Drivewyze account information:

Drivewyze Online Portal: Most account updates can be made directly through the Drivewyze web-based customer portal. Fleet managers and account holders can log in to the portal to:

• Update company contact information, such as email addresses or phone numbers
  
• Modify billing details, including payment methods or invoicing preferences
  
• Add, remove, or update vehicle details (VINs, license plates, etc.)
  
• Manage subscription services like PreClear, Safety+, or Central Park
  
• Review account status and access service reports
  

Contact Drivewyze Support: For more complex updates or changes that require assistance, you can contact the Drivewyze support team by phone or email. Support representatives can help:

• Update fleet or ownership details
  
• Modify account administrator access
  
• Assist with transitioning services to new vehicles or telematics platforms
  
• Process name changes, mergers, or company restructuring updates
  

Through Your Telematics Provider: If you access Drivewyze services through a supported ELD or telematics provider, some account changes (such as adding or removing vehicles) may be managed directly through that platform. Your telematics account representative or support team can coordinate updates with Drivewyze.

Billing and Payment Updates: Payment methods and billing details can typically be modified through the Drivewyze portal or by contacting the billing department directly.

In short, Drivewyze provides multiple, easy-to-use options to keep your account information current, ensuring seamless service, accurate records, and optimal performance for your fleet.