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Welcome to the Drivewyze Support Center

If you can’t find what you’re looking for, contact our Support Team at 1-888-988-1590, Monday to Friday, 8AM to 9PM ET.

Support for PreClear Weigh Station Bypass Service

  • PreClear Pull-In Reasons Reference Guide
  • About PreClear Fleet Overview Dashboard
  • About PreClear Site Visits Details
  • Working with PreClear Insights
  • Alberta Bypass Requirements
  • Ontario, Newfoundland & Labrador Bypass Requirements
  • Fleet Guide to PreClear Weigh Station Bypass
  • PreClear Bypass Restrictions
  • Online User Guide
  • PreClear FAQ
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Support for Drivewyze Safety+

  • Safety+ Reference Guide
  • Proactive Speed Alerts Overview
  • Cargo Theft Notifications Overview
  • Severe Weather Alerts Overview
  • Custom Safety Zones Overview
  • Managing Custom Safety Zones
  • Custom Zone Types and Icons

Support for Safety+Insights

  • About Site Visits
  • About Fleet Overview
  • About Vehicle Summary
  • About Driver Summary
  • About Risk Zone Summary
  • About Visit Details
  • About Event Viewer

Support for Safety Notifications

  • Getting Started with Safety Notifications
  • Dynamic Parking Availability Alerts Overview

Support for Fleet Administration

  • Managing Users
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  • Driver Bulk Actions
  • Support for Fleet Settings
    • Configure Fleet Settings Safety Notifications
    • Managing Fleet Images
    • Truck Picture Best Practices
    • Managing Safety Notifications
  • Support for Vehicle Administration
    • Importing Vehicles
    • Vehicle Bulk Actions
    • Truck Picture Best Practices
    • Searching For Vehicles
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Drivewyze Support for Drivers

  • Drivewyze Mobile Reference Guide
  • Enable Permissions in Drivewyze Mobile
  • Display Alert History in Drivewyze Mobile
  • Manage Notification Preferences In Drivewyze Mobile
  • Manage Vehicle in Drivewyze Mobile
  • Multiple Transponders Best Practice Guide
  • Driver Guide: Safety Notifications
  • PreClear Coverage Map
  • PreClear Bypass Restrictions

Support for FAQs, References, & Troubleshooting

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Developer Docs

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  • Home
  • Drivewyze Help Center
  • Support for Drivewyze Safety+
  • Custom Zone Types and Icons

Custom Zone Types and Icons

Custom Safety Alerts will display a familiar road sign icon based on the zone category selected for a custom zone.

Icon Zone Category Usage Ideas
Collision Accident-prone roads or yards.
High Rollover Sharp curves prone to truck rollovers.
High Wind Roads prone to wind-related rollovers.
Jackknife Roads prone to jack knifes.
Low Bridge Low clearance – bridges or any other obstructions.
Parking Truck parking.
Road Closure Closed roads, inaccessible yard areas.
Public Service General announcements.
Speed Alert Hot spots prone to speed.
Steep Grade / Brake Check / Runaway Ramp Mountain corridor related alerts.
Toll Road Toll road ahead.
Weight Restriction Roads closed to trucks based on weight.
Work Zone Roads under construction.

 

Updated on September 7, 2023
Contact

General Inquiries

1-780-461-3355

Sales & Support

1-888-988-1590

support@drivewyze.com

Monday – Friday, 8am – 9pm ET

 

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