Drivewyze
  • Solutions
      Back
    • By Product
      • Drivewyze PreClear
      • Drivewyze Safety+
      • Drivewyze e-Inspection
    • By Role
      • Driver
      • Safety
      • Operations
      • Finance
      • Technology
  • Customers
      Back
    • Testimonials
    • Our Customers
  • Partners
      Back
    • Our Partnership Approach
    • Partner Portal
  • Resources
      Back
    • PreClear Coverage Map
    • Compatible Devices
    • Webinars
    • Blog
  • Support
      Back
    • Knowledge Base & FAQ
    • Customer Support
  • About
      Back
    • Work With Us
    • Contact
    • Policies
Intelligent Imaging Systems

Welcome to the Drivewyze Support Center

If you can’t find what you’re looking for, contact our Support Team at 1-888-988-1590, Monday to Friday, 8AM to 9PM ET.

Drivewyze PreClear

  • Fleet Guide to PreClear Weigh Station Bypass
  • PreClear Bypass Restrictions
  • PreClear Online User Guide
  • PreClear FAQ
  • PreClear Coverage Map

Drivewyze Safety+

  • Safety+ Reference Guide
  • Proactive Speed Alerts Overview
  • Dynamic Parking Availability Alerts Overview
  • Custom Safety Zones Overview
  • Managing Custom Safety Zones
  • Custom Zone Types and Icons

Safety+ Insights

  • About Fleet Overview
  • About Vehicle Summary
  • About Driver Summary
  • About Risk Zone Summary
  • About Visit Details
  • About Event Viewer

Safety Notifications

  • Getting Started with Safety Notifications
  • Insights: Safety Notifications Summary

Fleet Administration

  • Driver Bulk Actions
  • Vehicle Administration
  • Managing Drivers
  • Managing Users
Fleet Settings
  • Managing Fleet Images
  • Truck Picture Best Practices
  • Managing Safety Notifications
Vehicle Administration
  • Vehicle Bulk Actions
  • Truck Picture Best Practices
  • Searching For Vehicles
  • Managing Vehicles

For Drivers

  • PreClear Coverage Map
  • PreClear Bypass Restrictions

FAQ, Reference & Troubleshooting

  • Changing Your Password
  • Vehicle FAQ
  • PreClear FAQ
  • Home
  • Drivewyze Help Center
  • Drivewyze PreClear
  • PreClear Online User Guide

PreClear Online User Guide

Table of Contents
  • How it Works At Drivewyze Sites
  • How It Works At Non-Drivewyze Sites
  • Recall Last Notification
  • Florida Ag Bypass Program
  • Learn More
  • Where can you receive bypasses?
  • Bypass Restrictions

How it Works At Drivewyze Sites #

More than 700 sites participate in the Drivewyze Bypass Program.

You will receive 2-mile and 1-mile heads up notifications, indicated by a blue banner, at these sites.

At these Drivewyze sites you will receive one of three instructions:

How It Works At Non-Drivewyze Sites #

Sites are not participating in the Drivewyze Bypass Program give the following notifications.

2-mile and 1-mile heads up notifications with no blue banner.

You will then receive a follow road signs instruction.

Recall Last Notification #

If you are ever requested to show your most recent Drivewyze instructions, simply tap on the stopwatch icon located in the top-right corner of the screen.

Florida Ag Bypass Program #

If your fleet has opted into the Florida Ag bypass program, you may receive a conditional bypass. You can bypass unless you are hauling: agriculture, aquaculture, horticulture, livestock, or refrigerated units.

Learn More #

To learn more about how Drivewyze works, watch the video below:


Where can you receive bypasses? #

To see a complete view of our coverage, as well as, individual States and where your Fleet will be able to get bypasses, click the button:

Coverage Map


Bypass Restrictions #

The Drivewyze PreClear service offers the broadest coverage available for weigh station bypass however there are state specific restrictions that individual carriers will need to consider when using the service. Click below to see the full details of all bypass restriction state-by-state:

Bypass Restrictions

Updated on February 16, 2022
Table of Contents
  • How it Works At Drivewyze Sites
  • How It Works At Non-Drivewyze Sites
  • Recall Last Notification
  • Florida Ag Bypass Program
  • Learn More
  • Where can you receive bypasses?
  • Bypass Restrictions
Contact

General Inquiries

Monday – Friday,
8am – 9pm ET

1-888-988-1590

support@drivewyze.com

© 2022 Drivewyze 

Company
Find Your Reseller Policies Careers visit our parent company Intelligent Imaging Systems
Connect

© 2022 Drivewyze