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Welcome to the Drivewyze Support Center

If you can’t find what you’re looking for, contact our Support Team at 1-888-988-1590, Monday to Friday, 8AM to 9PM ET.

Support for PreClear Weigh Station Bypass Service

  • About PreClear Fleet Overview Dashboard
  • Fleet Guide to PreClear Weigh Station Bypass
  • PreClear Bypass Restrictions
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Support for Drivewyze Safety+

  • Safety+ Reference Guide
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Support for Safety+Insights

  • About Fleet Overview
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  • About Driver Summary
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  • About Visit Details
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Support for Safety Notifications

  • Getting Started with Safety Notifications
  • Insights: Safety Notifications Summary

Support for Fleet Administration

  • Driver Bulk Actions
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  • Managing Drivers
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Support for Fleet Settings
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Support for Vehicle Administration
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Drivewyze Support for Drivers

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Developer Docs

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  • Home
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  • Support for Fleet Administration
  • Managing Drivers

Managing Drivers

Table of Contents
  • Overview
  • Considerations
  • Add driver
  • Edit driver
  • Delete driver

Overview #

The Drivers administration page is where all of the information about your drivers is stored. You can add new drivers, edit existing drivers, delete drivers, search for drivers, and sort based on names and groups.

Considerations #

  • Adding drivers is a feature that is not available to all partners. If this feature is not available, drivers will be added through integrations with your current partner.
  • If the driver is using the Drivewyze mobile app for Android or iOS to log in, they may need to be provided a login before using the added Driver. For information on how to provide an account for a new driver contact support@drivewyze.com or your Drivewyze Customer Success Manager.

Add driver #

  1. Navigate to Administration > Drivers.
  2. Click Add Driver.
  3. Enter all of the information requested in the dialog.
  4. Click Save.

Note: Fleet Reference # and External Reference # are primarily used in partner integrations. If you are not integrating with an external partner, these can be used as searchable references.

Edit driver #

  1. Navigate to Administration > Drivers.
  2. Click Edit next to the driver you want to edit.
  3. Edit the driver’s information.
  4. Click Save.

Note: Fleet Reference # and External Reference # are primarily used in partner integrations. They may not be edited if set to maintain data integrity with a partner integration.

Delete driver #

  1. Navigate to Administration > Drivers.
  2. Click Edit next to the driver you want to edit.
  3. Click Delete.
  4. Click Delete Driver to confirm.
Updated on October 26, 2022
Table of Contents
  • Overview
  • Considerations
  • Add driver
  • Edit driver
  • Delete driver
Contact

General Inquiries

1-780-461-3355

Sales & Support

1-888-988-1590

support@drivewyze.com

Monday – Friday, 8am – 9pm ET

 

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