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Welcome to the Drivewyze Support Center

If you can’t find what you’re looking for, contact our Support Team at 1-888-988-1590, Monday to Friday, 8AM to 9PM ET.

Support for PreClear Weigh Station Bypass Service

  • PreClear Pull-In Reasons Reference Guide
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Support for Drivewyze Safety+

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Support for Safety+Insights

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Support for Safety Notifications

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Drivewyze Support for Drivers

  • Drivewyze Mobile Reference Guide
  • Enable Permissions in Drivewyze Mobile
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  • Enable Permissions in Drivewyze Mobile

Enable Permissions in Drivewyze Mobile

Overview #

In order to receive bypasses you must grant the following permissions to Drivewyze mobile:

  • Location access
  • Display over other apps

Requests to grant these permissions are included in the initial setup of Drivewyze mobile, but if you opted to skip these steps during setup you can take the following steps to get them set up correctly.

Allow location access #

  1. Log in to Drivewyze mobile and navigate to the home screen if not already there.
  2. Tap Allow next to Allow location access.
  3. Tap While using the app.

Display over other apps #

  1. Log in to Drivewyze mobile and navigate to the home screen if not already there.
  2. Tap Allow next to Display over other apps. The Display over other apps page opens.
  3. Tap Drivewyze.
  4. Tap the toggle for Allow display over other apps.
  5. Tap the <- arrow to go back to the Drivewyze app.
Updated on June 6, 2023
Table of Contents
  • Overview
  • Allow location access
  • Display over other apps
Contact

General Inquiries

1-780-461-3355

Sales & Support

1-888-988-1590

support@drivewyze.com

Monday – Friday, 8am – 9pm ET

 

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