If Drivewyze is not in your list of active applications you no longer have an active session and will miss potential bypass opportunities. Please ensure that Drivewyze remains open at all times when you are actively visiting inspection sites to be able to collect bypasses.
If you are using multiple bypass programs, you may receive conflicting messages when approaching a weigh station that supports both programs. In this case, if either Drivewyze PreClear or the other bypass service indicates you should pull in into the site, you must pull in if the station is open. You can only legally bypass if both programs indicate you should bypass.
There are several reasons why you might not get a bypass during a site visit
Service Level Issues
State Agency Requirements
Driving activity based on vehicle data is only recorded at time of visit to weigh stations or mobile inspection sites.
No, you cannot be issued a citation for speeding based on your travel event history using Drivewyze PreClear. The date and time between site visits is not shared with law enforcement.
Yes, Drivewyze PreClear has the full commitment and support of the commercial vehicle enforcement agency in every state or province where we provide bypasses. If you encounter an issue where your bypass is not being honored, please contact Customer Support and we will work together to resolve the conflict or refer to recall instructions.
Drivewyze PreClear works in compliance with FMCSA guidelines:
Drivewyze PreClear was designed with your safety in mind, and in compliance with the FMCSA rule on mobile phone usage. Drivewyze PreClear is designed to operate hands-free, which is permitted under the FMCSA rule. Once it’s activated at the start of a trip, Drivewyze PreClear requires no further interaction. Your device can sit unattended in a dash holder, and Drivewyze PreClear will automatically play a tone and display a message on the screen notifying you of an upcoming station, and whether you receive a bypass.
For more information on commercial motor vehicle driver safety please visit the FMCSA website.
All bypasses displayed on your device are the result of clearance request decisions made by law enforcement. Bypasses granted at all site visits are legal instructions made by rules set by law enforcement in the state/site. Every bypass you take is 100% legal.
Open Drivewyze PreClear on your device and select the icon representing your ‘Most Recent Driving Instruction’. You will be presented with the driving instruction, date/time, location and vehicle information related to your last site visit.
You may receive a driving instruction informing you to Follow Road Signs for the following reasons:
It is possible that your free trial has expired, or your paid bypass service has been suspended. Contact us to help.
Yes, individual states do restrict bypasses based on certain criteria. You can click here to view the full list of bypass restrictions.
Each state has pull in requirements which may affect if you get a bypass. This is based on your vehicle’s valid registration, your carrier’s safety score, vehicle weight, IFTA and other licensing requirements as well as a random pull-in rules.
Drivewyze PreClear will warn drivers of all approaching inspection sites at 2 miles and 1 mile. This lead-time provides ample opportunity to safely change lanes if needed.
At the sign-in screen you can select “Forgot Password” and follow the instructions.
Drivewyze PreClear will remain running in the background. Notifications will continue to be displayed at all site visits.
Yes, Drivewyze PreClear requires a constant cellular-data connection on approach to inspection sites in order to send and receive bypass requests.
Yes, you may use voice at the same time as Drivewyze PreClear application if your provider supports this. Certain providers and cellular plans restrict the use of both data and cellular transmission at the same time. Please verify with your cellular service provider to determine whether you would be affected.
Drivewyze PreClear allows a user to select from a list of multiple registered vehicles within the application. If information such as license plate, VIN or DOT changes, please contact Drivewyze Customer Support.
Drivewyze PreClear is supported in the majority of US states and a growing number of Canadian Provinces. This service is continually improved and expanded upon with new sites and states. Check out the latest coverage map.
No. Technical measures have been put into place to prevent the use of more than one device at a time. If you do attempt to receive a bypass on a second device Drivewyze PreClear will detect this and will not provide a bypass to the second device making the request.
To complete your service registration, you must pull-in to the next open inspection site. There is no need to exit your vehicle or speak to law enforcement. The registration will automatically complete when you enter the site.
Yes. A photo of your truck is required by law enforcement. (Photo taken of the passenger side from a 45-degree angle.) In some situations, your fleet may manage this for you.
Launch Drivewyze before every trip, and then just leave it running in the background. If the app isn’t running and ready at least 2-3 miles BEFORE you reach a Drivewyze supported site, you may not get a bypass or notification of an upcoming site.
If integrated with an ELD or AOBRD, Drivewyze will be launched automatically when logged into that device.
Mobile users can download Drivewyze and try it for 30 days absolutely free! After the free trial expires the cost for Drivewyze services is $17.99 USD/month. Fleet pricing is available for larger fleets. Please contact support for more information.